ALAN Announces 2019 Humanitarian Logistics Awards Winners: Amazon, Total Quality Logistics Among Honorees


For Immediate Release

For further information, contact:    Lori Lockman, 678/581-8421; [email protected]

Lakeland, Fla. – The American Logistics Aid Network (ALAN) today announced the 2019 winners of its Humanitarian Logistics Awards. 

“Each year we have a chance to recognize outstanding companies and individuals who are living, breathing examples of what selfless logistics is all about,” said ALAN Board Chair Mark Richards, while presenting the awards at this year’s CSCMP EDGE conference.  “When the chips have been down, these honorees have repeatedly been there to help – and to ensure that hope and comfort reached those who needed it most.” 

This year’s recipients included:

  • Disaster Relief by Amazon, which received ALAN’s Outstanding Contribution Award
  • Total Quality Logistics, which received ALAN’s Outstanding Contribution Award 
  • Dr. Nezih Altay of DePaul University, who received ALAN’s Research And Academic Contributions Award. 

The awards also honored author and supply chain resilience expert Phil Palin, who received the Lifetime Achievement Award.

 Disaster Relief by Amazon earned its award for leveraging Amazon’s extensive services, operations and logistics technology to help advance the cause of effective and large-scale disaster relief. Most recently, in the wake of Hurricane Dorian, the Disaster Relief by Amazon team is mobilizing two Amazon Air flights, full of tens of thousands of donated relief items such as tarps, buckets and water containers, for upcoming departures. 

Total Quality Logistics received its honor for Moves that Matter, a program that provides funding to help non-profits and businesses defray the cost of humanitarian shipments – and for TQL Cares, an in-house initiative that raises millions of dollars and contributes thousands of volunteer hours to various compassionate causes each year. 

Altay was lauded for being one of the first U.S. academics to recognize the importance of applying operations research and supply chain management to the challenge of disaster relief. His 2006 paper, OR/MS Research In Disaster Operations Management, was one of the first papers to spark research in humanitarian logistics and remains the most cited article in its field.  

Palin was honored for his ongoing work to help government and businesses develop greater alignment when providing disaster relief.  Over the years, he has worked closely with federal, state, local and private sector leaders to prepare for and respond to complex wide-area catastrophic events and served in a variety of capacities, most recently as the FEMA team leader for the supply chain Ecosystem Assessment. He has also authored numerous books and articles about supply chain resilience, including Out of the Whirlwind: Supply and Demand after Hurricane Maria

“Each of these recipients is living proof that humanitarianism isn’t just a one-time event – and that true service extends well beyond a single disaster.  It truly is part of their corporate DNA and personal passion,” Richards said. “We’re grateful to them for the many contributions they have made, and we are proud to recognize them today.”

Established in 2017, ALAN’s Humanitarian Logistics Awards recognize companies and individuals who exemplify the best that the supply chain has to offer by assuring that aid is rapidly delivered to communities in crisis.  Presented annually, they are open to any logistics professional, organization or department. Previous winners have included Dr. Allison Thompson, The Shippers Group, Estes Express Lines, The Home Depot, MIT’s Humanitarian Supply Chain Lab, LIFT Non-Profit Logistics, The Performance Team, International Paper, Saddle Creek Logistics, Kane Is Able, States Logistics, the UPS Foundation and Jock Menzies.   


About ALAN:  Founded in 2005 in the wake of Hurricane Katrina, ALAN is a philanthropic, industry-wide organization that provides free logistics assistance to disaster relief organizations before, during and after catastrophic events. It does this by bringing the expertise and resources of the logistics industry together with humanitarian organizations so that help can arrive sooner, and each relief dollar can be maximized. Over the years it has coordinated compassionate supply chain services for natural disasters including hurricanes, wildfires, tornadoes and floods. To learn more visit   

About Disaster Relief by Amazon: The Disaster Relief by Amazon team leverages Amazon’s vast operational excellence and worldwide logistics network to provide fast and effective relief to its nonprofit partners fighting large-scale natural disasters. It ships truckloads of Amazon-donated items to communities ravaged by hurricanes, send solar powered lights to people living without power after tsunamis, and enables customers to easily donate on Since 2017, Amazon, its employees and customers donated an equivalent of more than $15 million in product and cash for more than 25 disasters around the world.

About Total Quality Logistics (TQL):  Total Quality Logistics (TQL) is dedicated to making a difference in the communities where its work and lives. TQL Cares empowers its team members to support and volunteer with organizations close to their own hearts. In 2018, it served 1,984 nonprofits nationwide, investing more than 4,000 volunteer hours and more than $2 million. TQL Cares also supports its customers and carriers shipping qualifying charitable loads with grants to help offset the transportation costs through its Moves that Matter program. Headquartered in Cincinnati, Ohio, TQL is the second-largest freight brokerage firm in the nation, founded in 1997, with more than 5,500 employees in 57 offices across the U.S. Connect with TQL on the web, on Facebook or on Twitter @TQLogistics. 

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